JD Power Asia Pacific 2004 India Awards

Out of the 12 awards on offer for various India specific studies conducted by JD Power Asia Pacific during the year 2004, Maruti received six awards, while Toyota bagged three, Honda Siel - two and Tata Motors - one, at a function held on 10th March 2005 at New Delhi.

MRF received the award for ranking highest in 2004 India Original Tyre Customer Satisfaction Study. The awards were presented by Namio Hasumi, President and CEO, JD Power Asia Pacific and Senior Partner, JD Power and Associates. Among those present and who received the awards on the occasion were: Jagdish Khattar, MD, Maruti Udyog; H Yamada, President & CEO, Honda Siel Cars; Atsushi Toyoshima, MD, Toyota Kirloskar Motor; and Rajiv Dube, Vice President, Tata Motors (PCD).

Best Performers

2004 India Customer Satisfaction with Dealer Service Maruti Udyog     2004 India Sales Satisfaction Study Maruti Udyog     2004 India New Vehicle Performance, Execution and Layout (APEAL) Study   WagonR Maruti Esteem Honda City Toyota Corolla Tata Safari Premium Compact segment Entry Midsize segment Midsize segment Premium Midsize segment MUV/SUV segment     2004 India Initial Quality Study   Maruti Alto Maruti Esteem Honda City Toyota Corolla Toyota Qualis Premium Compact segment Entry Midsize segment Midsize segment Premium Midsize segment MUV/SUV segment

 
On the occasion, JD Power also launched the India Consumer Center Web site www.jdpowerindia.com, a new, free service that allows consumers to access key highlights of JD Power and Associates syndicated new-vehicle research online.

"Our automotive research in the Indian market goes back to 1997, and we are proud to have participated in the evolution of the Indian automotive industry," said Namio Hasumi, President and CEO of JD Power Asia Pacific. "The Consumer Center's purpose is to enable more informed decisions and results for businesses and consumers through credible, meaningful and easily accessible consumer-based information. We hope that this will benefit consumers in India and manufacturers alike, just as we have done in the United States with the US-based Consumer Center."

The new JD Power India Consumer Center gives consumers access to a unique and powerful combination of product information and feedback from actual vehicle owners, which is referred to as voice-of-the-customer information. The data is derived from a variety of JD Power Asia Pacific syndicated automotive studies conducted in India among new-vehicle buyers. The service is available free of charge, and no registration is required for accessing its contents.

Consumers can choose the performance requirements that are most important to them on the Web site, including: mechanical quality, performance, style, comfort, safety and owner-reported fuel economy. After consumers select the importance of these requirements, the Web site provides them with a prioritised list of vehicles to choose from based on their preferences. Consumers can also view the ratings of individual vehicles on various performance parameters.