Consumer
Case Studies
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| National
Consumer Disputes Redressal Commission, New Delhi |
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| MB
Shah, President; Dr P D Shenoy, Member |
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| Laxmi
Automobiles – Petitioner |
| Versus |
| Lal
Kunwar Choudhary & Anr – Respondents |
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| Revision
Petition No. 461 of 2003 |
Decided
on 29-11-2005 |
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Consumer
Protection Act, 1986 - Section 21(b) - Revision against
order of State Commission directing dealer to refund value
of vehicle due to manufacturing defects - Amount paid -
Claim of reimbursement from manufacturer - Whether sustainable?
(Yes) - Revision disposed of accordingly.
IMPORTANT POINT
Primary liability to reimburse the amount of
refund on account of manufacturing defects in the vehicle
is that of manufacturer and not of the dealer.
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ORDER |
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MB
Shah, President - Heard the Learned
Counsel for the parties. Respondent No.1
purchased a vehicle ‘Minidoor Pickup’ manufactured
by the Respondent No.2 - Bajaj Tempo Ltd.
The said vehicle covered 950 kms at the
time of delivery to the Complainant (Respondent
No.1). The Complainant found a number of
defects in the said vehicle from the very
beginning. He tried to keep it roadworthy,
but due to manufacturing defects, he could
not do so. Hence, he filed complaint No.
70/2000 before the District Forum, Chhindwara.
After considering the relevant facts, the
District Forum by its order dated 17th Aug'01,
directed the Petitioner and the Respondent
No.2 to refund the amount of Rs. 1,42,000/-
with interest @ 10% per annum and a compensation
of Rs. 10,000/-plus costs of Rs. 500/-.
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2. |
Against
that order, the Petitioner-Dealer preferred
Appeal No. 1445/2001 before the Madhya Pradesh
State Consumer Disputes Redressal Commission.
By judgment and order dated 22nd May'03,
the appeal was dismissed.
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3. |
Against
that order, the dealer has preferred this
Revision Application. From the order passed
by the State Commission, it is apparent
that there were a number of defects in the
vehicle from the very beginning. During
the pendency of the complaint, a Surveyor
and Loss Assessor was appointed who had
examined the vehicle and found that half
of the engine set had been changed. The
vehicle had dents and lost its colour. The
vehicle could only be started by pushing
it and the engine got heated after a run
of 15 to 20 kms. The photographs were also
brought on record. Considering the aforesaid
finding, it is apparent that there were
manufacturing defects in the vehicles supplied
to the Complainant.
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4. |
Therefore,
by order dated 30.9.2003, the Commission
had directed the Petitioner to deposit the
entire amount.
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5. |
The
Authorised Representative of the Petitioner
has submitted that the amount of Rs. 1,42,000/-
with 10% per annum has been paid to the
Complainant. It is his contention that as
there were manufacturing defects, the said
amount is required to be paid by the Respondent
No.2 i.e. Bajaj Tempo Ltd.
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6. |
We
accept the said contention. The primary
liability to reimburse the amount in such
case is that of Respondent No.2 the manufacturer.
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7. |
In
this view of the matter, Respondent No.2
is directed to pay the said amount to the
Petitioner (dealer) within a period of one
month. We also clarify that if there is
any mistake in calculation of the amount
payable to the Complainant, it would be
open to the Complainant to file an application
before this Commission for that purpose.
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8. |
The
Revision Application stands disposed accordingly.
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Order
accordingly.
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