Consumer
Case Studies
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| Madhya
Pradesh State Consumer Disputes Redressal Commission,
Bhopal |
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| Indo
Farm Equipments Ltd- Appellant |
| Versus |
| Rajesh
Prahlad - Respondent |
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| Appeal
No. 2265/2003 with Appeal No. 1628/2003 |
Decided
on 21.04.2005 |
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Consumer Protection Act, 1986 - Sections 12 and 17 - Deficiency
in service - Complainant claimed to have purchased a tractor
manufactured by Appellant from opposite party-dealer - Tractor
was taken away by Appellant manufacturing Co for repair
of defects on 24-3-2001 and was not returned - Consumer
complaint-Registration of tractor in Complainant's name
had taken place on 7-7-2001 - Defence plea of Appellant
that Complainant had failed to pay the price of tractor
and Appellant had already filed suit for recovery of price
of tractor against dealer and present consumer complaint
was got instituted by dealer - When Complainant was not
the owner of the vehicle, on the date, when it was stated
to have been taken by manufacturer for repair, he is not
a consumer and had no cause of action - Forum itself found
that no evidence was brought forth that the tractor had
any defect - Impugned order was liable to be set aside.
(Paras 5 & 6)
Result: Appeal 2265 allowed. Other appeal by Complainant
dismissed.
IMPORTANT POINT
Consumer complaint against manufacturer of vehicle that
vehicle taken away for repair of defects was not returned
to the Complainant, would not be maintainable, when on the
date the vehicle was stated to have been taken away, the
Complainant was not a registered owner of the vehicle.
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ORDER |
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Both
these appeals, No. 1628/2003 by the Complainant and No.
2265/2003 by opposite party-manufacturer-Indo Farm Equipments
Ltd arise from the same order dated 28-8-2003 passed by
District Consumer Disputes Redressal Forum, Hoshangabad,
in case No.100/2002, hence taken-up together.
None appears for Complainant. |
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2. |
Mohan
Chuksey, Learned Counsel appears for manufacturing
company, which was opposite party No.1 before
the Forum.
None appears for opposite party No.3-dealer.
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3. |
In
Appeal No. 1628/2003, although, the notice
on opposite party- dealer still remains
unserved this party has been served by publication
in Appeal No. 2265/03. This party was ex-parte
before the Forum also.
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4. |
We
thus proceed to hear these appeals in the
absence of the Complainant and ex-parte
against opposite party dealer.
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5. |
The
dispute before the Forum was regarding a
tractor bearing registration No. MP 05 G
2578. The Complainant claimed to have purchased
this tractor from opposite party-dealer-Durga
tractor & Krishi Yantra. However, the date
of purchase was not disclosed nor any document
regarding sale or purchase of the vehicle
was filed or proved in evidence. The Complainant
further alleged that the tractor suffered
some manufacturing defects and was taken
away by the manufacturing company for repairs
on 24-3-2001. He further alleged that thereafter
the tractor was never returned to him. It
is however significant to note that the
registration of the tractor in the name
of the Complainant took place for the first
time on 7-7-2001. If that was so, then the
Complainant was not the owner of the tractor
on the date when it is said that the tractor
was taken away for repair by the manufacturing
company. The manufacturing company has explained
that, in fact, the dispute was between this
company and the dealer and since the dealer
failed to pay the price of the tractor in
question, the same was repossessed by the
manufacturing company. It was further contended
that the dealer has got this complaint filed
falsely. It is further stated that the manufacturing
company has already instituted a suit against
the dealer for recovery of a sum of Rs.
2,59,861/- in Civil Court at Chandigarh.
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6. |
As
already stated, the Complainant was not
the owner of the tractor and was thus not
a consumer on the date i.e. 24-3-2001 when
the cause of action was said to have arisen
for filing of the present complaint. It
is further significant to note that the
Forum in para 15 of the order has clearly
held that the Complainant could establish
no manufacturing defect or deficiency in
service on part of opposite parties. Still
an order has been made for payment of Rs.
45,000/- and its adjustment towards the
repairing charges of Rs. 43,000/- on the
ground that after taking the tractor for
repair in March 2001, no intimation was
given to the Complainant that the tractor
is ready for redelivery. As already pointed
out, in March 2001, the Complainant was
not the owner of the tractor and there was
thus no question of giving any intimation
to him for taking delivery or the tractor
after payment of the repair bill. The entire
order is based on misconception of factual
and legal position and therefore, liable
to be set aside.
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7. |
We
accordingly allow appeal (No. 2265/03) of
opposite party-manufacturer and set aside
the impugned order. Appeal (No. 1628/03)
filed by the Complainant is dismissed. We,
however, make no order as to costs, which
the parties are left to bear their own as
incurred.
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