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Holding Steady

(Edited Text of Annual Report of FADA’s Council for the Year 2009-10)

1.
Previous AGM

The previous AGM of the Federation was held on 27th August 2009 at Hotel Taj Palace, New Delhi. The Annual Accounts and the Annual Report of the Council for the year 2008-09 were adopted at the AGM. The AGM also re-appointed M/s Bhatia & Bhatia, Chartered Accountants as Auditors for the year 2009-10 and constituted anew Council for the year 2009-10 by elections in terms of Articles 18 and 20 to 29 of Articles of Association.

2.
Council and Office Bearers for the Year 2009-10

The Council for the year 2009-10, constituted afresh at the previous AGM re-elected Mr S P Shah and Mr Nikunj Sanghi as President and Vice President, respectively, for the year 2009-10. Mr Sundeep Bafna and Mr Mohan Himatsingka were unanimously elected Hony Secretary and Hony Treasurer, respectively.

The new Council continued on course charted by the previous Council, ably headed by Mr S P Shah. The Council also embarked on a number of new initiatives for the benefit of retail automobile trade and society at large. It is a matter of satisfaction for the Council that the activities undertaken by FADA made a steady headway. Important activities and events during the year under report are given hereinbelow.

3.
Council Meetings

Council during the year held 6 meetings at Delhi (4), Mumbai and Patna. The objective of rotating the meetings was to meet members in various parts of the country and to understand the scenario at the local and regional levels for appropriate action, if necessary.

4.
45th Annual Session of FADA

As per the past practice, 45th Annual Session of FADA was dovetailed with the previous AGM held on 27th August 2009 at Hotel Taj Palace, New Delhi. The distinguished guest speakers at the 45th Annual Session were: Dr Pawan Goenka, President, SIAM and President, Mahindra & Mahindra (Automotive Sector); Mr Mayank Pareek, Executive Officer (Marketing & Sales), Maruti Suzuki; Mr Anil Dua, Sr VP (Mktg & Sales), Hero Honda; Dr Rajesh Shukla, Sr Fellow and Chief Statistician, NCAER; and Mr Ashok Khanna, Executive Vice President, HDFC Bank.

5.
Auto Summit 2010 - 6th Mega Biennial Convention of Automobile Dealers

FADA has been regularly organising biennially a convention of Automobile dealers - Auto Summit commencing from the year 2000, at New Delhi coinciding with the Auto Expo. The 6th Auto Summit 2010 was held on 8th & 9th Jan'10 at Hotel The Lalit, New Delhi on the theme: "Auto Retail - Restructure for Sustained Growth". The event was organised in association with SIAM. The 6th Auto Summit was a tremendous success - be it the participation, the stature of speakers, the quality of deliberations, the impeccable arrangements or the grandeur.

Mr Kamal Nath, Union Minister of Road Transport and Highways, Government of India inaugurated the Summit and delivered the inaugural address. The impressive array of guest speakers at the Summit comprised of "Who is Who" of automobile industry, including Mr Pawan Munjal, MD, Hero Honda; Dr Pawan Goenka, President, SIAM & President, M&M; Mr Karl Slym, President & MD, GMI; Mr Ravi Pisharody, President - CVBU, Tata Motors Ltd; Mr VineetAgarwal, ED, TCI; Mr Sohanjeet Randhawa, Volvo India; Mr Rajive Saharia, ED - Mktg, Ashok Leyland; Mr Anil Dua, Sr VP - Mktg & Sales, Hero Honda; Mr Pankaj Dubey, National Business Head, India Yamaha; Mr H S Goindi, President - Mktg, TVS Motor Co.; Mr Shaji Koshy, Head - Sales & Mktg, Royal Enfield; Mr N K Rattan, Operating Head-Sales & Mktg, HMSI; Mr R C Maheshwari, CEO-3-WheelerDiv., Bajaj Auto; Mr Ajay Budki, National Sales Head, HSCI; Mr Neeraj Garg, Director - Mktg & Sales, Volkswagen Passenger Cars; Mr Arun Malhotra, Sr VP, M&M; Mr Arvind Saxena, Director - Mktg & Sales, HMIL; Mr Pankaj Narula, EO – After sales Service, Maruti Suzuki; Mr Prince Augustin, Executive VP - Human Capital, M&M; and Mr Sanjay Saraswat, GM - Sales & Service Planning, Bajaj Auto. Mr R Haresh (T V Sundram lyengar & Sons), Mr Sharath Vijayaraghavan (Sundaram Motors), Mr Mohan Himatsingka (Maurya Motors), and Mr Prafulla Kumar Kale (Jaika Motors) representing auto retail also shared their thoughts & experiences with the participants.

In addition, a galaxy of speakers representing allied businesses, international organisations, academia and media added their perspectives to the discussion. Among the eminent speakers who addressed and interacted with the participants were: Mr Edward Tonkin, Chairman, National Automobile Dealers Association (NADA) - USA; Mr Evaldo Costa, President, Brazilian Dealers Institute;

Mr Dmitry Gulin, President, Russian Association of Automobile Dealers; Mr Albert Gallegos, Director -International Affairs, NADA; Mr S Muralidharan, VP, Bosch Ltd; Mr Anil Sainani, Director, S & S Empowering Solutions Pvt Ltd; Mr Kapil Arora, Partner, Ernst & Young; Mr Manish Jar, Managing Partner & CEO, Idea/ Sewells; Mr V Lakshmi Narasimhan and Mr Anindya Dhar, Magma Fincorp; Mr Pankaj Patel, CEO, Carazoo; Mr R Sarvanakumar, Castrol India; Mr R Kannan, IFFCO-Tokio; Mr R Balaji, Mahindra Finance; Mr I S Phukela, The New India Assurance Co.; Mr Vijay Kumar, Presidents Head, Motor Business, Bajaj Allianz; Mr Bisheshwar Singh, Universal Sompo General Insurance Co.; and Mr Dinanath Dubhashi, L&T Finance.

The Auto Summit 2010 was unique in more than one way. For the first time, there were six concurrent group discussions on fundamental, bread & butter issues of dealership management, essentially on how to increase efficiency, productivity and revenues by introducing and improving the systems & policies and tapping new business opportunities. The topics chosen included: Used Vehicle Sales; Dealership Management Information Systems; Increasing Revenues from Retail Channel Partners; Increasing Revenue from Workshop; Manpower Planning & HRD; and Internet as a Marketing Tool.

Another unique feature of the Auto Summit 2010 programme was the presentation of Automotive Dealership Excellence Awards (ADEA) to automobile dealers excelling in various areas of dealership management and community service, including Sales Satisfaction Index, Service Satisfaction Index, Employee Satisfaction Index, Corporate Social Responsibility and Green Initiative. ADEA- a joint initiative of Auto Monitor and FADA - for the year 2009 were presented at a gala function in the evening on 8th January 2010 to 13 automobile dealers who were adjudged by an independent jury of eminent persons on various parameters as the winners from amongst a large number of nominations received for various categories of awards.

Dr Brijmohan Lall, Mr Madhur Bajaj, Mr Edward Tonkin, Mr Dmitry Gulin, Mr Evaldo Costa and Mr Liam Donnelly of BMP Paribas Group, among other distinguished guests, graced the occasion and presented the awards to the winners in various categories. The validation and selection process was developed and handled by CARE - a renowned credit rating agency. As a part of the awards presentation function, a panel discussion was organised by CNBC TV18. The panel discussion moderated by Mr Senthil Chengalvarayan, a leading media personality, was telecast by CNBC.

6.
Regional Meetings & Open House Sessions

Regional Meetings and Open House Sessions were organised at Nagpur, Chandigarh, Mumbai, Patna and Kolhapur, with a view to reaching out to members in various parts of the country and identifying and highlighting the problems and issues facing automobile dealers at the state and local levels.

The meetings provided an opportunity of interaction with the State Government authorities, representatives of automotive industry and others connected with automotive business.

7.
Industry Relations

FADA continued to work in partnership with industry and all other stakeholders for sustainable growth and development of automotive business. FADA had a regular dialogue and interaction with SIAM and individual OEMs on various issues of mutual concern, particularly in the areas of registration of vehicles, vehicle emission standards, safety standards, inventory management & control, dealer viability and non-uniformity in road tax and other taxes applicable to motor vehicles.

Office bearers and other senior members of FADA actively participated in the meetings, workshops and conferences organised by SIAM from time to time and also made presentations on various subjects to give the auto retail perspective.

8.
Interaction with the Government

FADA continued to have a regular interaction with senior officials of Government at the Centre and States to sensitise them on the following issues in particular –

▪ 
Bringing in uniformity in the provisions and rates of VAT on vehicles across States;
 
▪  Uniformity in registration procedures and taxes;
 
▪  Rationalisation of excise duty on motor vehicles;
 
▪  Delegation of registration of vehicles to Automobile Dealers and dispensing with the requirement of physically taking the vehicles to RTO's for inspection;
 
▪  Putting in place an effective Inspection & Certification Programme for in-use vehicles, including non-transport vehicles; and
 
▪  Provision for Automobile Dealerships with 3-S facility in Land Use Planning & Development in major cities, including rationalisation of conversion charges for conversion of use from industrial to commercial in Delhi.

9.
Representations to the Government Authorities

FADA made a number of representations at the State and Central levels on various issues affecting auto retail.

As in the past, FADA submitted its Pre-Budget Memorandum to Union Ministry of Finance. FADA also released its post-budget reactions and suggestions through the media.

In addition to the meetings and interaction with Transport Authorities in various States, FADA put forth its suggestions on issues relating to motor vehicle taxes & registration procedures, as also on other matters affecting Motor Vehicles Act/Central Motor Vehicle Rules, including the new vehicle emission standards.

10.
International Relations

International speakers from USA, Russia and Brazil came all the way to address and interact with the participants at the Auto Summit 2010. This shows FADA's growing popularity with auto retail organisations worldwide.

Mr Edward Tonkin, Chairman, NADA in his presentation emphasised on the need to put in place franchise laws in India on the lines of franchise laws in force in USA, with a view to maintaining balance of power and avoiding painful terminations. Taking this forward, FADA will be working with NADA, Retail Motor Industries Federation (RMIF) - UK and other retail organisations in the world for the introduction of dealer protection law in India.

Encouraged by the interest shown by the automobile dealers' associations of UK, US, Russia, Brazil and Japan for setting up an international organisation of auto retail, FADA would be starting a dialogue with them for formation of the apex body at global level in near future. This initiative would not only give more recognition to FADA but would lead to exchange of ideas & best practices for the benefit of automobile dealers across globe.

The year 2010 saw a flurry of activity with regard to international relations. Three foreign delegations - two from Netherlands and one from China visited FADA during January-May 2010 and had interactions with FADA representatives.

With India emerging as an automotive powerhouse and an important market, foreign delegations visiting India now make it a point to have interactions with FADA.

11.
Major Initiatives

(i)
SIAM-FADA Vehicle Safety Initiative

FADA has submitted a number of representations and held meetings with the Ministry of Road Transport & Highways to press for incorporation of a provision in the Motor Vehicles Act for an I&C regime covering all categories of vehicles. While the Government also seems to be equally concerned over the dangers posed by the ill-maintained, unsafe and polluting private vehicles plying on the roads, it has not been able to come up with the amendments in the Motor Vehicles Act to put in place the I&C programme in India, due to a variety of reasons such as lack of resources & infrastructure and sheer enormity of task, which an effective I&C programme would entail to cover the entire country and all categories of vehicles.

Since mandatory I&C programme is likely to take time, FADA and SIAM have launched a pilot on Voluntary Vehicle Inspection in 19 automobile dealerships for passenger vehicles that are more than 3-year old, with the aim of making roads safer and environment cleaner, thanks to the unstinted support and keen interest shown by Dr Pawan Goenka, President, SIAM. The inspection checks will include inspection of brake, suspension, emission levels, tyre condition & headlight alignment. All the checks, except headlamp & tyre condition, will be carried out on computerised, automated machines and computerised reports generated to avoid subjective judgement as far as possible. Vehicle owners undergoing these checks would have to pay Rs. 500. However, two insurance companies, BajajAllianzand ICICI Lombard have agreed to give a rebate of Rs. 500 in motor insurance renewal premium in respect of cars that undergo voluntary inspection at any of the authorised Safe Service Centres and are declared fit on these five parameters. The pilot run is expected to start by mid-Aug'10.
 
 (ii)
Study on Dealership Satisfaction

FADA would be working with JD Power Asia Pacific to undertake a study on Dealership Satisfaction. The study aims to capture the dealers' voice and the ground realities at the auto retail level. The study is expected to throw up suggestions for strengthening manufacturer-dealer relations and improving dealer profitability. The study is likely to be concluded in August/September 2010.
 
(iii) 
Addressing Manpower Shortage

Keeping in view the widespread shortage of trained manpower suiting the needs of automobile dealerships and their workshops, FADA is working with Government, SIAM and other institutions to create and develop a talent pool of skill sets required for effective dealership management.
 
(iv) 
Constitution of a Working Group for Insurance & Finance

For forging closer relations and tie-ups with banks & insurance companies and to get better business terms for retail & wholesale funding, a small group comprising of Mr Bharat Sanghvi, Mr Mukesh Jain, Mr Jayendra Kachalia and Mr Binod Agarwal was constituted. The group would also work with insurance companies for introduction of Gap Insurance in India. Gap Insurance is the insurance cover for the difference between market/actual value and book value, which is in vogue in USA and European countries.
 
(v) 
FADA Helpline

Having regard to the growing complexities of automobile dealership operations, a service viz. 'Helpline' had been started by FADA in November 2005. The 'Helpline' service aims at helping FADA members with the practices, legal positions and clarifications on various issues relating to taxation, environment laws concerning vehicular pollution and workshop operations, procedures & provisions contained in Motor Vehicles Act/CMVR and vehicle registration taxes. This initiative of FADA has attracted a large number of queries from members on various issues. Director - Helpline and FADA Secretariat have tried their best to clarify all such queries to the satisfaction of members.

12.
Support and Participation by FADA in Auto Shows

FADA supported and participated in auto shows organised by Relio Quick at Chandigarh and Mumbai, and also supported Auto Show South organised by SIAM & CII in Hyderabad. These shows were well attended and organized. Associating with such shows has further enhanced FADA's image and visibility.

13.
FADA Journal

Monthly publication "FADA Journal" continued to grow in terms of quality, content, popularity and circulation. The contents of Journal, in particular, evoked appreciation from automobile dealers and others connected with automotive business, for their substance and usefulness.

14.
Media Coverage

FADA's activities and concerns were widely covered by the national & regional media from time to time.

15.
Membership

FADA's membership strength as at the end of Council Meeting held on 26th June 2010 at New Delhi stood as under:

Founder Members : 4
Association Members : 16
    20
 
Other Members i.e. Individual Members, Life Members, Supporting Members

Region Individual
Members
Life
Members
Supportng
Members
Total
East 190 52 1 243
North 315 68 10 393
South 264 75 9 348
West 334 75 18 427
Foreign 1 - - 1
Total 1104 270 38 1412
 
These members, most of who own multiple dealerships represent more than 70% of the retail automobile trade in the country.

16.
FADA Secretariat

(i)
Head Office

Secretariat of FADA continued to function from its own office premises located at 805, Surya Kiran, 19, K G Marg, New Delhi - 110 001. Efforts are being made to further strengthen the Secretariat with a view to providing more services of substance to the members in keeping with the growing membership base and their ever-increasing expectations as well as changing dynamics of retail automobile trade.
 
 (ii)
Setting up Zonal Offices

To strengthen FADA activities, zonal offices are proposed to be set up in Mumbai, Kolkata, Bangalore, and other major cities, which would organise meetings, address local issues & problems, issue clarifications, organize seminars & training programmes and carry out other activities at the State levels for the benefit of automobile dealers.
 
Composition of FADA Council for the Year 2009-10

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Sl. No. Name Dealership/Organisation Name Place
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1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

17.

18.

19.

20.

21.

22.

23.

24.

25.

26.

27.

28.

29.

30.

31.

32.

33.

34.

35.

36.

37.

38.
Mr S P Shah, President

Mr Nikunj Sanghi, Vice President

Mr Sundeep Bafna, Hony Secretary

Mr Mohan Himatsingka, Hony Treasurer

Mr Prem Bagga

Dr Prem P Bambha

Mr Suresh Bansal

Mr N K Batra

Mr R K Bubna

Mr Bharat Chordia

Mr Jay Praksah Didwania

Mr Anil Goel

Mr Pulak Goswami

Mr Ashish M Gupta

Mr Shivam Gupta

Mr Shirish Jadhav

Mr Mukesh Jain

Mr Anil Jhunjhunwala

Mr M Siddharth Kumar

Mr Zulfiquar Marikar

Mr K V S Prakash Rao

Mr Rajesh Sanei

Mr Naveen Sarawgi

Mr C H Shah

Mr Amar J Sheth

Mr Saral Talwar

Mr Sharath Vijayaraghav

an Mr V V Vijayendra

Mr Binod Agarwal, Past Pre

sident Mr Ajit Chordia, Past President

Mr Kailash Gupta, Past President

Mr Rakesh Jain, Past President

Mr Jayendra Kachalia, Past President

Mr Pradip R Kamdar, Past President

Mr Deshnidhi Kasliwal, Past President

Mr Vinay Nevatia, Past President

Mr Bharat M Sanghvi, Past President

Mr Ramesh Suri, Past President
Neptune Equipment Pvt Ltd

J S Fourwheel Motors Pvt Ltd

Fortpoint Automotive Pvt Ltd

Maurya Motors Ltd

Bagga Link Service Ltd

Nirmal Motors

Evergreen Motors

Super Parts Pvt Ltd (Baltic Hyundai)

East Zone Supply Corporation

Khivraj Motors Pvt Ltd

Shree Bharat Motors Ltd

Himgiri Automobiles Pvt Ltd

Abhishek Motors Pvt Ltd

Hind Motors (I) Ltd

Commercial Motors

United Agency / Niksia Group

Rishabh Motors Pvt Ltd

Bengal Hyundai (J J Automotive Ltd)

George Oakes Ltd

Marikar (Motors) Ltd

Garapati Garage (1959)

Dulichand Motors Pvt Ltd

Bimal Auto Agency

Rajesh Motors (Agencies) Pvt Ltd

Shaman Group

Talwar Group

Sundaram Motors

Southern Motors

Lexus Motors Ltd

Khivraj Motors Pvt Ltd

Commercial Automobiles Pvt Ltd

Gautam Motors Pvt Ltd

Navnit Motors Pvt Ltd

Automotive Manufactures Pvt Ltd

Kamal Auto Industries

Auto Centre

Automotive Manufactures Pvt Ltd

Subros Ltd / Rohan Motors Ltd
Mumbai

Alwar

Mumbai

Patna

New Delhi

Karnal

Kota

Faridabad

Kolkata

Chennai

Bhubaneshwar

Delhi

Guwahati

Chandigarh

Bareilly

Pune

New Delhi

Kolkata

Chennai

Trivendrum

Vijayawada

Kolkata

Bangalore

Jaipur

Mumbai

Secunderabad

Chennai

Bangalore

Kolkata

Chennai

Jabalpur

New Delhi

Thane

Ahmedabad

Kota

Kolkata

Mumbai

New Delhi
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Past Presidents

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Sl. No. Name Year Place
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1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

17.

18.

19.

20.

21.

22.

23.

24.

25.

26.

27.

28.
Mr T S Santhanam

Mr R R Iyer

Mr J M Rane

Mr K N Talwar

Mr M P Sanghvi

Mr R K Poddar

Mr T K Seshadri

Mr S P Sanghi

Mr A K Agarwal

Mr M C David

Mr V K Surendra

Mr Surender Nath

Mr K P Jhunjhunwala

Mr Bharat M Sanghvi

Mr S Gopu

Mr M Ct Muthiah

Mr Ramesh Suri

Mr Ravi Poddar

Mr Arun Sanghi

Mr K R Raghavan

Mr Rakesh Jain

Mr Vinay Nevatia

Mr Kailash Gupta

Mr Ajit Kumar Chordia

Mr Deshnidhi Kasliwal

Mr Jayendra Kachalia

Mr Binod Agarwal

Mr Pradip R Kamdar
1964-1965

1966-1967

1968-1969

1970-1971

1972-1973

1974

1975

1976

1977

1978

1979-1980

1981-1982

1983-1984

1985-1987

1987-1988

1988-1989

1989-1990

1990-1992

1992-1994

1994-1996

1996-1998

1998-2000

2000-2002

2002-2003

2003-2004

2004-2005

2005-2007

2007-2008
Chennai

Kolkata

Mumbai

New Delhi

Mumbai

Kolkata

Chennai

Mumbai

New Delhi

Kolkata

Bangalore

New Delhi

Kolkata

Mumbai

Chennai

Chennai

New Delhi

Kolkata

Mumbai

Chennai

New Delhi

Kolkata

Jabalpur

Chennai

Kota

Thane

Kolkata

Ahmedabad
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